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help virus FRANRIV
31-10-2003, 22:21 door Anoniem, 7 reacties
Wie kent dit virus? Op de site van symantec is er een oplossing beschikbaar maar het virus isoleert de pc. Hierdoor is een boot onmogelijk, zowel via HD, CD of floppy. Wie heeft hier al ervaring mee?
Reacties (7)
Maar welk OS heb je? Dit maakt wel wat uit. Hieronder vind je de verwijderingsinstructies van Symantec. Deze bestaat dus uit:
1. System Restore uitschakelen voor Windows Me/XP
2. Update je virusdefinities
3. Start de computer in Safe Mode of schakel Trojan uit (zie punt3 beneden)
4. Scan de gehele computer af met de virusscanner en DELETE alle bestanden die geinfecteerd zijn met dit virus.
5. Pas de veranderingen toe in het Windows Systeem Register
Succes.
---------------------------------------------------------------------------------
1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455.
2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.
3. Restarting the computer in Safe mode or ending the Trojan process
Windows 95/98/Me
Restart the computer in Safe mode. All the Windows 32-bit operating systems, except for Windows NT, can be restarted in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode."
Windows NT/2000/XP
To end the Trojan process:
Press Ctrl+Alt+Delete once.
Click Task Manager.
Click the Processes tab.
Double-click the Image Name column header to alphabetically sort the processes.
Scroll through the list and look for Microsoftscanreg.exe.
If you find the file, click it, and then click End Process.
Exit the Task Manager.
4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files."
Run a full system scan.
If any files are detected as infected with W32.HLLW.Franriv, click Delete.
5. Reversing the changes made to the registry
--------------------------------------------------------------------------------
WARNING: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.
--------------------------------------------------------------------------------
Click Start, and then click Run. (The Run dialog box appears.)
Type regedit
Then click OK. (The Registry Editor opens.)
Navigate to the key:
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
In the right pane, delete the value:
"Microsoft Scanreg"= "C:WindowsMicrosoftscanreg.exe"
Navigate to the key:
HKEY_CURRENT_USERSoftwareKazaaLocalContent
In the right pane, delete (or modify as appropriate) the value:
"DownloadDir" = "C:WindowsScanregfileKazaaMy Shared Folder"
Exit the Registry Editor.
1. System Restore uitschakelen voor Windows Me/XP
2. Update je virusdefinities
3. Start de computer in Safe Mode of schakel Trojan uit (zie punt3 beneden)
4. Scan de gehele computer af met de virusscanner en DELETE alle bestanden die geinfecteerd zijn met dit virus.
5. Pas de veranderingen toe in het Windows Systeem Register
Succes.
---------------------------------------------------------------------------------
1. Disabling System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
"How to disable or enable Windows Me System Restore"
"How to turn off or turn on Windows XP System Restore"
For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455.
2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.
3. Restarting the computer in Safe mode or ending the Trojan process
Windows 95/98/Me
Restart the computer in Safe mode. All the Windows 32-bit operating systems, except for Windows NT, can be restarted in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode."
Windows NT/2000/XP
To end the Trojan process:
Press Ctrl+Alt+Delete once.
Click Task Manager.
Click the Processes tab.
Double-click the Image Name column header to alphabetically sort the processes.
Scroll through the list and look for Microsoftscanreg.exe.
If you find the file, click it, and then click End Process.
Exit the Task Manager.
4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files."
Run a full system scan.
If any files are detected as infected with W32.HLLW.Franriv, click Delete.
5. Reversing the changes made to the registry
--------------------------------------------------------------------------------
WARNING: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.
--------------------------------------------------------------------------------
Click Start, and then click Run. (The Run dialog box appears.)
Type regedit
Then click OK. (The Registry Editor opens.)
Navigate to the key:
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
In the right pane, delete the value:
"Microsoft Scanreg"= "C:WindowsMicrosoftscanreg.exe"
Navigate to the key:
HKEY_CURRENT_USERSoftwareKazaaLocalContent
In the right pane, delete (or modify as appropriate) the value:
"DownloadDir" = "C:WindowsScanregfileKazaaMy Shared Folder"
Exit the Registry Editor.
Dit is wel de oplossing volgens norton, maar ik kan niet meer op de pc. Zoals ik al gezegd had, ik kan niet meer booten.
Originally posted by Unregistered
Wie kent dit virus? Waarschijnlijk zit het op mijn pc.
Wie kent dit virus? Waarschijnlijk zit het op mijn pc.
Waarom denk je dat ?
Het is zo dat dit virus de pc isoleert. Ik kan geen boot meer doen. Niet via HD, cd of floppy. Iemand een oplossing hiervoor?
En waar haal je dit vandaan ? Dit doet dit virus niet.
Auk
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